1. Terms and Conditions
Welcome to Pushp Vatika Panvel!
By accessing or using our website www.pushpvatikapanvel.com, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use the site.
Use of Website
The content of this website is for your general information and use only.
We reserve the right to modify or discontinue the website without notice.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
Bookings and Payments
All bookings made through the website are subject to availability and confirmation.
Prices and packages are subject to change without notice.
Payments must be made as per the terms mentioned at the time of booking.
Intellectual Property
All content, logos, images, and material on this website are owned or licensed by Pushp Vatika Panvel and may not be reproduced without permission.
Limitation of Liability
We strive to ensure accuracy on our website but do not guarantee the completeness or timeliness of the information. We are not liable for any direct or indirect damages resulting from use of this site.
2. Cancellation and Refund Policy
Cancellations & Refunds
We understand that plans change. Our cancellation and refund terms are as follows:
Cancellations made 15 days or more before the event/stay: Full refund after deducting any processing fees.
Cancellations made 7 to 14 days prior: 50% refund.
Cancellations made less than 7 days prior: No refund.
No-shows and same-day cancellations are non-refundable.
All refunds, if applicable, will be processed within 7–10 working days via the original payment method.
3. Shipping and Exchange Policy
Shipping & Exchange
As a hospitality venue, we do not typically ship physical products. However, for any services, tickets, or vouchers:
E-vouchers or confirmation documents will be sent via email immediately after successful payment.
If you do not receive your confirmation within 24 hours, please contact us.
We do not offer exchange or resale of tickets, booking confirmations, or vouchers unless explicitly mentioned.